Take turns speaking. Sinterklaas hears one voice at a time best. Let Sinterklaas finish his sentence. A small pause keeps the magic flowing. Keep the microphone close. This helps Sinterklaas hear even soft voices clearly.
Create a parent account and purchase call minutes to verify your identity. Once verified, you can add your child's optional profile (name, age, interests) to personalize the magic. Start the video call anytime and Sinterklaas will respond live and in real time!
No --- everything works directly in your browser. Just allow microphone access, and camera access if you switch on “Sinterklaas can see you”.
Sinterklaas.Online works on most modern smartphones, tablets, and computers using Chrome, Safari, Firefox, or Edge. A stable internet connection is required.
About the Calls
Yes! Sinterklaas answers in real time through our interactive AI technology.
Yes --- Sinterklaas can speak English, Spanish, German, French, Dutch, and Portuguese.
Very personal! If you share your child's name, age, and interests, Sinterklaas will naturally weave them into the conversation.
Yes. But try to stick to the Three Golden Rules, foremost taking turns when speaking.
Ages three to nine. Three-year-olds answer simple questions; eight- and nine-year-olds enjoy the stories and the fact that Sinterklaas really listens.
Simple, warm questions: what do you love doing, what makes you laugh, have you put out your shoe yet, what is on your wish list, what song will you sing for the Sint.
Yes. Switch on “Sinterklaas can see you” and Sinterklaas sees a photo every time your child speaks. He recognises a drawing, a toy or a costume. Photos are never stored.
Pricing & Payments
You can buy bundles of call minutes (e.g. 5, 10, or 300 minutes). Minutes are added to your account and deducted only during active calls.
Use them for one long call or multiple short calls. Minutes are linked to your account and remain available as long as your account is active and the service is available, until the expiration date.
All the minutes on the user balance expire on the 6th of January.
No. There are no recurring charges.
We accept major credit cards, Paypal, and IDEAL. Anonymous payment methods are not supported, because a successful transaction counts as verifiable parental consent.
Refunds may be offered in cases of verified technical issues or where required by applicable consumer law. Because call minutes are digital content delivered immediately, you consent to losing the statutory withdrawal right at checkout.
Technical Support
A stable connection (5 Mbps+) gives the best results. Video quality adjusts automatically based on your connection.
If the disconnection is caused by a technical issue, the unused minutes remain in your account so you can reconnect.
Yes --- you may use your device's screen-recording function. We do not record or store audio or video from your calls.
Make sure your microphone is enabled, not muted, and allowed by your browser. Speak clearly and take turns. Don't call in loud environments.
Privacy & Safety
Yes. Safety and privacy are core to our design. A parent must create the account and supervise all use.
We collect your email to create your account and, optionally, your child's first name, age, and interests to personalize the experience. This child profile data is only stored locally (on your computer) and can be deleted at any time.
No. We do not store audio or video. Audio is processed in real time to generate Sinterklaas's responses. For safety monitoring, our AI provider (OpenAI) may temporarily retain encrypted transcripts for up to 30 days, after which they are deleted.
Solely to personalize the call. It is never sold or used for advertising. You can view or delete this information at any time in your own browser.